Project 01 / Client Work
Golden Years Tech Help
Project Goal
Build an accessible customer experience and internal operations system for a senior-focused technology support business, connecting public service requests with scheduling, technician assignment, customer history, communication, billing, and payments.
What I Built
I designed and built the public website and role-aware CRM, including the PostgreSQL data model, authentication and Row Level Security, Realtime updates, Edge Functions, audit history, and integrations with Google Calendar, Resend, and Stripe.
Tools + Systems
- JavaScript
- PostgreSQL + Supabase
- TypeScript + Deno
- Authentication + RLS
- Google Calendar API
- Stripe + Resend
- Netlify + GitHub Actions
- Accessibility
Engineering Focus
The project required system and workflow design, role-based access, transactional data integrity, reliable external integrations, background retries, payment reconciliation, deployment hardening, automated verification, and accessibility for an older customer base.